Refund & Cancellation Policy
At Dripalette, we value quality, transparency, and customer satisfaction. Our policies are designed to ensure a smooth and hassle-free shopping experience.
Return Policy
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Products are eligible for return within 7 days of delivery.
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Items must be unused, unwashed, and in original condition, with tags and packaging intact.
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Returns are accepted only in the following cases:
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Damaged product received
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Defective product
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Incorrect item delivered
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Customized or print-on-demand products are non-returnable unless received damaged or defective.
Refund Policy
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Once the returned product is received and inspected, we will notify you about the approval status.
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Upon approval, the refund will be initiated within 24 hours.
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Refunds are processed to the original mode of payment.
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The credited amount may take 3–7 business days to reflect, depending on your bank or payment provider.
Cancellation Policy
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Orders can be cancelled within 12 hours of placing the order or before dispatch, whichever is earlier.
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Once the order has been shipped, cancellation requests will not be accepted.
Shipping Charges
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Shipping charges are non-refundable.
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In case of damaged or incorrect products delivered from our end, shipping costs will be refunded along with the product amount.
How to Raise a Return or Refund Request
Please contact us with the following details:
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Order ID
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Registered email address
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Reason for return
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Clear images or video (for damaged or defective items)
Email: support@dripalette.in
Response Time: Within 24 hours
Policy Updates
Dripalette reserves the right to update or modify this policy at any time without prior notice. Any changes will be reflected on this page.